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Who’s Leading the Charge (and How)

By Alex Ferreira | | Blog

Let’s look at some household names and standouts pushing experiential retail forward

Brand / Retailer
Nike – House of Innovation & Nike Live

Retailer What They’re Doing
Their flagship stores fuse digital + physical: customize shoes in store, interactive displays, “drop” launches, and community events. It’s not just about selling sneakers

Why It Matters
— it’s creating a culture hub around them.


Brand / Retailer
Sephora

What They’re Doing
Magic mirrors” let customers virtually try on makeup in store, blending beauty with AR.

Why It Matters
Reduces friction: customers feel confident experimenting in real time.


Brand / Retailer
Samsung Experience Store

What They’re Doing
These showrooms spotlight interaction: zones to test devices, tech demos, workshops and “experience” zones.

Why It Matters
It turns shoppers into explorers — experimenting with gadgets rather than just browsing.


Brand / Retailer
Glossier

What They’re Doing
Community-driven pop-ups, social-friendly store design (mirrors, selfies, minimal walls) and immersive retail branding.

Why It Matters
They turn every visit into content — customers become brand ambassadors.


Brand / Retailer
Oakley’s new immersive flagship (Denver)

What They’re Doing
Their new store features zones: a “Customization Zone” for creating sunglasses,
a “Prizm Wall” to explore lens tech, and a museum wall of heritage items.

Why It Matters
It’s a brand museum + store, making every visitor feel like an insider.